Delsey Luggage Helium Fusion 3.0 Expandable 25 Inch Suitcase, Blue, 25"x9"x17.5"
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About this item
- Over weight indiciator, allows you to determine if your bag is over 50 lbs
- Modern aerial look with custom brand plate, zipper pulls, kickplate, skidbars, and lining in pocket add-a-bag clip with adjustable webbing strap allows additional bags to be carried effortlessly
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Product details
- Product Dimensions : 13.25 x 20 x 31 inches; 9.9 Pounds
- Item model number : 27877BD
- Department : unisex-adult
- Manufacturer : Delsey Luggage, Inc.
- ASIN : B0076SMZRK
- Customer Reviews:
Product Description
25 inch expandable suiter trolley made of lightweight durable everlast polyester expands up to 2 inches which allows for additional packing space lightweight fiberglass graphite frame fully lined with suiter clip on main lid, tie down straps and pockets for easy storage and security recessed locking trolley handle with easy tpr grip (one hand operation) protected recessed velocity inline skate wheels for easy roll and long lasting self repairing interlocking nylon zippers worldwide limited 10 year warranty
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, size, weight and value of the suitcase. For example, they mention it's well made, roomy, light and well worth the price. That said some complain about the tendency to tip over.
AI-generated from the text of customer reviews
Customers like the quality of the suitcase. They mention it's well-made, sturdy, and holds up well. Some say it breaks easily.
"light to carry and travel; appears sturdy and compact" Read more
"...It held a month's worth of clothing and was very durable. It traveled across country and back with 4 airport transfers and not a spot of wear!..." Read more
"Great bag and terrific bargain...." Read more
"...It was sturdy and was in good shape after the trip. My only negative on this luggage was that it kept tipping over...." Read more
Customers are satisfied with the size of the suitcase. They mention that it is roomy, carries everything they need, and is the perfect size for two people to pack for a 4-5 day trip. The bag is light weight and provides lots of options in storing items inside. Customers also like the shoes holder and the fact that there are binders on the top.
"light to carry and travel; appears sturdy and compact" Read more
"...It held a month's worth of clothing and was very durable. It traveled across country and back with 4 airport transfers and not a spot of wear!..." Read more
"I like the light weight feature, and it holds a good amount, but it is very tippy when it's full...." Read more
"...to be able to pack for 8 days on a cruise, and the 25" was a perfect size for my trip. It was sturdy and was in good shape after the trip...." Read more
Customers like the weight of the suitcase. They mention that it's very light yet very strong, and perfect to not exceed weight.
"light to carry and travel; appears sturdy and compact" Read more
"Lightweight is a must today and this delivered. Loved the built in handle that identifies when you exceed 50 pounds...." Read more
"...That is because your luggage appear to be of high quality, they are light, & they look good...." Read more
"I like the light weight feature, and it holds a good amount, but it is very tippy when it's full...." Read more
Customers appreciate the value of the suitcase. They say it's well worth the price and has good quality for the price.
"Great bag and terrific bargain...." Read more
"It is a very good luggage for the price. The size is perfect to not exceed the international american airlines check limits (23 Kg/50 lbs)...." Read more
"...Sturdy luggage for a reasonable price." Read more
"Terrific luggage; well worth the price." Read more
Customers are satisfied with the design of the suitcase. For example, they mention it looks good and is smartly designed.
"...your luggage appear to be of high quality, they are light, & they look good...." Read more
"...senior citizen to handle alone, the wheels work perfectly and it was attractive" Read more
"Smartly designed luggage..." Read more
Customers are satisfied with the performance of the suitcase. They mention that the wheels work perfectly, and it's easy to handle alone.
"...It was easy for a senior citizen to handle alone, the wheels work perfectly and it was attractive" Read more
"...The zippers almost look untouched and work great. It fits in the overhead compartment of most airlines and carries everything I need...." Read more
"Took my first trip using this luggage and it worked well for me. It seems light and well made...." Read more
Customers are dissatisfied with the tips of the suitcase. They mention that the bag has a tendency to tip over and that there is not a sufficient stand to balance the bag.
"Great bag and terrific bargain. Bag has a tendency to tip over sometimes ... not a great thing, but ... if the bag is not over-packed, it's an..." Read more
"...light weight feature, and it holds a good amount, but it is very tippy when it's full...." Read more
"...My only negative on this luggage was that it kept tipping over...." Read more
"I really like this suitcase with one single caveat - it tips over. The previous reviewer was correct in saying that this part is extremely annoying...." Read more
Customers are dissatisfied with the zipper of the suitcase. They mention that it came apart, the teeth frayed, and the seam started to come apart. Some customers also report that there is a bump in the zipper that does not connect well.
"...My 22" is still going strong. This 25" lost a zipper tab on first trip, and shows some signs of fraying already...." Read more
"...Also, the seam started to come apart in the extended portion on the Other piece of same luggage type and again..all of this happened while packing a..." Read more
"Zipper came apart and was unable to use suitcase again. Had only used it a few times!" Read more
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Top reviews
Top reviews from the United States
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Would highly recommend to a friend.
Not the same lately. My handle broke on the first trip. OK, so what, I will get a warrantee repair. Ha, ha, ha!
I could not get anywhere until I got Amazon involved... and then, for 3 months, we got no where....
I even simply asked if they can send me the handle and I will gladly replace it my self. So after we went thru the mambo of sending serial numbers and pictures and promises, they told me... well, maybe you should read actual letter unedited letter from Desley Customer Service:
I do apologize for any inconvenience, but unfortunately, DELSEY does not have parts available at this time. You will need to deliver your luggage to one of our authorized repair centers for repair. Upon receiving your luggage, the repair center would assess the damages. If your luggage is deemed to be defective, according to DELSEY's warranty guidelines, the repair will be performed at no cost to you or if the authorized repair center is unable to repair the defect, the repair center will contact DELSEY to arrange for a replacement.
I have attached a list of all Delsey authorized repair centers throughout the US.
Please let us know if you need further assistance
Thanks,
Terri
Well I wrote back to Terri, and have not gotten a response... The places to ship my luggage are half way across the country... and the cost and inconvenience to me would be about the cost of their luggage... So I decided to keep it to store old toys in my garage... I can buy cheaper and better storage, but I want to see the Desley Luggage to remind me not to buy another Desley product again. Samsonite is just as good, if not better, about the same price AND their customer care is superior to Desley...
It's your money!
By the way, this was my response to Terri:
Dear Terri,
I am not sure if you are aware the burden that you are placing your loyal customer. Delsey does have a warranty but a customer must go thru loops and great expense to get satisfaction. I believe it is not fair.
Your luggage broke within 3 months of purchase (Purchased on March 16, 2013) and ONE trip (May 11). I am a fan and I've used & recommended your products to friends. That is because your luggage appear to be of high quality, they are light, & they look good. However, at an average cost of $150.00 there are many good luggage choices out here and most of companies have an authorized repairman within NYC and better terms. You don't have anyone within reasonable distance. Your luggage is not usable for me without the handle. Your suggestion does not worth my cost of your terms.
I am sure you want to rethink your response. I suggest you speak to one of your supervisors on how to properly handle this warranted repair. Ship the part, its that simple!
On my end, I will let amazon know your handling of my case and my reviews will gladly quote your email. I think consumer will like to know of how Delsey is performing and how Delsey is handling repairs.
Thanking you in advance for your proper attention to this matter.